Be careful because Gateway has at least one tech that doesn't know his head from a hole in the ground.

The hard drive on my Daughter's 6 month old Gateway crashed and when she finally got through on the toll free support line the tech wouldn't listen.

He kept trying to transfer her to the paid ($3.95 a minute) software support line. She hung up and brought the PC to me.

Half the time the BIOS said there was no drive installed and the other half the PC would lock up about the time it was supposed to start loading the OS.

The Western Digital software I downloaded from the WD web site couldn't even find the drive when the BIOS said it was there.

The call to WD took less than ten minutes and it was all at no cost to us.

Western Digital even paid shipping on both the new drive and the defective one I returned.

Jim, JDWatters@aol.com