I bought my Toshiba 3010 Dynabook computer.   These computers were advertised in US magazines and no caveats were issued about support for English users.

Recently I reformatted the HD and an upgraded Windows.

There are conflicts between English versions of Windows and the Dynabook 3010.  Toshiba US and Canada admit they do not offer product support for these computers and so I contacted Toshiba Japan to see if they offered some minor suggestions but they suddenly stopped answering my emails for help (3rd email).

This has all the makings of a cover-up.  Flood the market with a machine with design flaws and then later ignore customer requests for product support.

I paid twice the price for this computer that US consumers paid for the debugged US version released 8 months later.

The drivers from the Japanese web site don't load properly with Windows and the US drivers from Toshiba America cause problems with the sound system.

Would you want to do business with a computer manufacturer who charges a premium for a computer and then decides not to support an entire population of users?

John Taylor, ricardo@candw.ky