Each time the price I offered was refused and I continued to search.  I finally realized that I could not book the flight I wanted and exited out of PriceLine, went to Cheap Tickets, and booked the flight I wanted at the price I wanted to pay.

When I went to my e-mail later in the day I realized that PriceLine had booked one of the offers I had made and charged my credit card.

After talking with them by e-mail (twice) and by telephone (once) they will not allow me to make any changes or cancel the ticket.

I now have two tickets to the same place, on the same day, from the same destination.  The PriceLine ticket is $400 more than the Cheap Ticket ticket and arrives in Guadalajara late in the evening.

Their Customer Service department is absolutely unsympathetic, unhelpful and will only repeat (irritatingly enough) the same information over and over.

Nawana Britenriker, nawana.britenriker@ppcc.edu