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After losing about $100 in food and waiting 10 days for a repair appointment on my Kenmore refrigerator, a repairman showed up. Two years ago I was contacted by Sears regarding kitchen cabinets refacing & purchased their service & product. I am happy to have this opportunity just to warn other consumers about Direcway satellite. I was a regular customer of Target Stores
I am so frustrated with Sears and they are doing nothing to fix my Kenmore gas range problem We took our Sears snow thrower to Sears for repair... they failed to diagnose & fix the problem... now it is snowing I turned in my GMAC leased vehicle and bought a new one & they misapplied my payoff money Our Thrifty rental car had a side wall blowout on the highway & three calls to Thrifty for roadside assistance resulted in no help
The experience of renovating my bathroom using Home Depot has been excruciating, painful and agonizing I ordered a Bowflex Power Pro with Leg Attachment from QVC.com. I received only 2 of three boxes & it's proving to be hard exercise to get the third I bought a Whirlpool oven for my parents for Christmas from Best Buy & we're still waiting for promised deliveries Beware of where you send your money, especially using debt consolidators over the phone.
I have noticed a pattern of bad delivery that matches the USPS fill-in carrier's pattern
Ideas?
I purchased a Whirlpool front loading washing machine with a 3 year service contract from Best Buy I bought a small stereo system with a year's warranty from Circuit City I placed an order for 2 sets of "clear" garland lights from QVC. When the items arrived, to my disappointment, they were not what I had ordered
What is wrong with today's postal service? I have lived at the same residence for 9 years and they cannot seem to get it right
Ideas?
I tried to buy a vacuum cleaner at the Sears store, but they would not sell it to me because I do not have a phone I am a customer & just as trustworthy as the companies I chose to do business with... including CDW I want Comcast Spectacor to refund my Philadelphia Flyers season tickets because the events include non-family-friendly content
I went over to Wal-Mart in major shopping center -- but not to be treated this way I purchased a shirt from Sears about one month ago & they will not allow me to return it
Ideas?
I spend a great deal of money at Walmart for food, clothes, etc. for my family of four, but no more shopping & no more stock I had my eyes examined at WalMart's vision center, but now where are my contact lenses?
I've been with AOL since 1999!  I used to be able to play all Pogo Games for free and now they want money. We bought a central air unit from Sears & now can't get service
Advice & Assistance
I bought my husband a Craftsman table saw, made certain before I bought the extended 2-year warranty, but just try to get service Sony's service isn't what it should be... or used to be
Our Sears air conditioning unit 28 years old and great, but Sears customer service is gone I bought a Best Buy-built computer along with quite a few other expensive items from Best Buy. The service at my local Lowes Home Improvement is not acceptable Sears demonstrated little interest in customer care
Bissell Company also knows what good customer service
A Compliment & Experience
Change your own oil before going to Valvoline We recently took advantage of GMAC's and GM's SmartBuy Pullahead promotion, but we were tricked
Advice & Assistance
Sears has lost another family after acting disinterested in providing service
I purchased a chain saw and chain sharpener at Sears in Lafayette, Louisiana, and after 4 uses, I decided to sharpen the chain I purchased a Sears microwave oven and took it back to the Sears store where I bought it for repair 11 months later I bought a TV from Sears, now they owe me my rebate Three of the last five times Sears was scheduled to service appliances they failed
It is very difficult to reach a department by telephone at either one of the Wal-Mart stores in St.John's
Advice & Assistance
A year ago we had new windows installed by Sears.  It was a nightmare!   They did a substandard job... and we have 55 pictures to prove it
Ideas?
Sears failed to provide the rebate address when I bought a DVD player
Ideas?
PUR Faucet Company understands what good customer service is
A Compliment & Experience
Now that the USPS lost my package where can I go?  Federal Express? UPS?
Ideas?
I went to the Circuit City store to purchase an MP3 player & got my MP3 player & poor service I had a Europro Steamer that failed during the warrantee period. The manual gave an address in Champlain, NY, and a phone number next to it My daughter and I went to return a DVD movie at Best Buy. It was a Xmas gift from family in Florida so we didn't have a receipt.
I just spent $6,500 on Sears Kenmore appliances, they don't work, & Sears won't provide service I am a Wal-Mart employee and would like to file a complaint about the Wal-Mart radio music we are forced to listen to on the intercom
Advice & Assistance
Nearly a month before Christmas, I ordered a Bowflex Sport machine with guaranteed Christmas delivery My mail is on snow-hold for my not shoveling my driveway so the mailman could have easy access to my mailbox
I purchased a General Electric side by side refrigerator from Lowes about 2 years ago with their extended warranty and have been waiting for months to get repaired
Ideas?
Office Depot failed to deliver an item on the specified date and automatically cancelled my order as a result of their non-delivery I bought a Lexmark printer and it was missing a blank ink cartridge. Instead of making the 96-mile round trip to get it, I called Lexmark
Ideas?
I am having difficulty in receiving a rebate owed to me for a purchase I made at Lowes
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When I tried to cancel my Wal-Mart Internet service I was shocked at the way I was treated
Ideas?
We rented a vehicle from Thrifty Car Rental in San Jose, Costa Rica & after stopping for gas we noticed a "bulge" in the side if the front tire I followed OnRebate.com's instruction for a $30 rebate after purchasing a 120GB Western Digital internal HDD, but was denied my rebate
Ideas?
I bought a Phone Mate 5800. It doesn't work
My new Zenith plasma TV developed a problem the first week I am writing to discuss several recent encounters I have had with the waste management team in my area I purchased a TV from Best Buy, brought it home and discovered -- before removing it from the box -- that it was damaged We purchased a Sears Kenmore vacuum cleaner with a service warranty which included a "loaner vacuum" if ours were to need repair, but Sears...
If your older Sears Kenmore side by side refrigerator section suddenly stops keeping your food at proper 40 degrees
Advice & Assistance
I bought an item on Ebay and paid for the item with shipping and insurance. I received the item and it was completely damaged
Ideas?
I purchased an Apple IBook 14, 1/1.33 Ghz computer from the Apple retail store in Boca Raton, Florida. I was not interested in purchasing a printer at the time but...
Ideas?
I purchased a one year magazine subscription from an online subscription service company
A company that we trusted has cheated my fiancé and myself out of almost $600! Lowe's Home Improvement has failed me repeatedly—five times to be exact The Hertz operation in Naples, Italy, is totally incompetent I am very unhappy with the Lowes rebate center
I purchased a Motorola MD681 cordless telephone with a $30.00 rebate in December, followed all directions, but can't get my rebate How does Best Buy stay in business? Managers at Disney Store Bethel Park, Pennsylvania, are rude and unhelpful as usual I sent all paperwork and the UPC from the outer cardboard box to Makita for an advertised rebate, but Makita has not processed my rebate
I have a Dell Dimension desktop and a replacement printer that won't print & unintelligible service I went on vacation for a week and a half and the USPS assumed I moved! Whirlpool's warranty service is terrible Can the United States Postal Service continue to provide this unacceptable level of their so-called "service"?
I want to begin my letter by saying I do not intend to ever buy from Best Buy again and my small word of mouth against their policy may not be much but it will be spoken. I am an absolutely disgusted customer of Whirlpool India. I purchased a Whirlpool refrigerator...  I purchased a White Westinghouse Television from Kmart & I am trying to email White to voice my complaint
Please help!
Lowe's, If it is true that you are not allowing your employee's to greet customers with the phrase, "Merry Christmas"...
In November, we purchased two Carrier heating and air conditioning systems from Sears. All we have received for this huge expense is hot air and the cold shoulder I just want to report what frustrating experienced I just had yesterday when I bought two cameras in Wal-Mart I bought a Zenith HDTV. It was less than two years old and the picture went out
Please help!
This is a review of overstock.com
I purchased a Mosquito Magnet Pro in 2003 for $1,200 with a two year warranty. First, when it does work... A few problems found at a Super Wal-Mart So this is how Wal-Mart handles its early bird sales Lowes provided erroneous information twice resulting in problems with our newly laid porcelain tile flooring.
I purchased Office Depot's "Product Replacement Warranty" after being assured that it would simplify replacement in the event of a problem Lowes tries & eventually helps, but getting them to handle problems takes time & new problems continue to occur with their merchandise We built a new home in 2005 and choose Lowes for kitchen purchase & installation. It has been a nightmare! I went to Mexico City to pick up a package but only heard continuous promises
DHL committed to a service it does not offer and then refused to honor its employees' suggested handling of the problem I have been one of Melrose Restaurant’s best customers. I’d show up there sometimes 3 times a day seven days a week religiously. I didn't understand all the conditions of Overstock.com's protection policy Forty minutes before the reservation, the owner of the cafe called and rudely cancelled
BlockBuster should track return times more accurately I recently encountered a very unpleasant employee at my local McDonalds Domino's Pizza has the right to not serve me I ordered my mother a pair of pearl earrings for Christmas from overstock.com
Why does the State of Tennessee not employ more people to service their Drivers Testing Center? Pizza Hut should train its waiter and waiters I have new Sears cooling and heating systems installed by Sears last fall
Please help!
I submitted a rebate to OnRebate.com and was denied even though I followed their directions
I recently placed an order online to Office Depot that was not delivered and the problem was not handled well This is the incredible story of what happened to me at Jiffy Lube Our experience with Slymark-Smartware Bakeware was not good We had a great dining experience at Bravo Italian Kitchen in Pittsburgh
A Compliment & Experience
Lowes' contractor's installation of a door and frame was sloppy The DeWalt cordless drill I bought at Lowes came with the promise of a free rebated battery, but they failed to honor their promise This is a copy of the letter I sent to Best Buy after I discovered the box they sold me did not contain the correct product 599cd charged me but failed to ship my order of Microsoft Office tutorials
 
 
A UPS driver left a package outside our door on Thursday that belongs to somebody down the street Be wary of where you send your money. I used the internet to find the perfect vehicle. Too bad it was at a trustworthy dealer. I was completely and totally disgusted with Lowe's Internet pre-order for pick up service.
I purchased a set of king size mattresses from Thomasville furniture with a salesman's satisfaction assurance. My Kenmore Elite dryer and the customer service I have received from Sears up to this point is the reason for this complaint letter. Maytag  failed to notify me of their recall & failed to follow up for my refrigerator. Lowes needs to identify its delivery sales tax policy correctly.
No more Sears home products for us ever again! Lowes installed the wrong tile and refuses to correct it or make good on the mistake. Sears complaint department refuses to replace our "lemon" of an air conditioner. I learned the hard way about Wal-Mart's exchange policy regarding new merchandise that arrives and is defective.
QVC should refund customers' return shipping costs -- not just the original shipping cost. Sears Home Improvement Center failed to improve any replacement windows that it promised to improve. Taco Bell should train its employees about cleanliness. Dish Network charged us unfairly.
Sears was as bad at service as was its Kenmore refrigerator at keeping food cold. Here is my service experience with a Sears Kenmore product. Whirlpool service assigned service tasks to me... the customer! Hey 599CD...  I paid you but never received....
Lowes has little that is unique to sell beyond good service. In their own best interests they should process my rebate promptly. Sears failed to meet its kitchen upgrade installation commitment & now ignores our requests for completion. Lowes failed to meet its promise to send me a rebate. Sears refuses to honor its rebate commitment for my Sears brand water softener.
Please join me and boycott all companies -- including Lowes --  that cater to non-English speakers. No more press 1 for English! Here is the last remaining loyal Sears customer.  What happened to Sears policy regarding things such as my Kenmore A/C unit? Lowes took two years to make our situation right. The USPS lost my priority package and now claims no responsibility. Perhaps I should have used UPS since it has default $100 free insurance.
AT&T hides its rate increases & fails to provide proper and adequate notification regarding changes. Trusty Warns sump pump service is in the basement. Beware of Bissell's rebate fulfillment promise and procedures. Great taxi cabs in Mumbai
A Compliment & Experience
GMAC does a poor job representing GM. Where is my rebate from Lowes? Today I was once again reminded as to why I hate Sears. We are unable to provethe authenticity of some of Whirlpool's spare parts.
DirecTV doesn't have service of value. Comcast cannot be this inept by accident. Whirlpool is too busy to send me my welcome kit! Failure of Whirlpool refrigerator
There was a complete breakdown of my Whirlpool refrigerator. The state of service -- even from the owner of this local nursery -- is deplorable. The additional repair charge for a rental from Harley Davidson was unfounded. I Hate Sears!... Service!
Club Fitness provided an experience unfit for me. I think this is the worst brand of washing machines. Sears washer & dryer service is terrible. Sears Kenmore has a long delay for replacement parts for my new washing machine.
This is an example of socialized medicine in Canada. Terrible service at McDonalds Sears Rebate Trick Sears has inadequate service & parts support.
Customer service on my frontload washer from Sears      
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